GDPR privacy policy statement

Last modified 21 May 2018


We aim to protect any personal information that you give us and don’t pass it on to marketing list providers.

Our overarching policy is to collect as little personal information as possible.


If you have any questions about this privacy policy or the personal data we hold, please use the contact form, call us on 0117 941 5920 or write to us at Caz Limited, 17 Tessello Rise, Carbis Bay, St Ives, TR26 2RG, UK.


We use two of the six available lawful bases available under the GDPR for the collection, use and storage of personal data, namely legitimate interest and consent.

Legitimate interest

The following processes form part of our legitimate interest in the operation of Caz Limited, the websites it operates and its subsidiaries Helios Electronics Limited and Helios Professional Audio Limited.

Website logs

Our website logs are kept for up to 26 months in case they are needed to investigate unauthorised behaviour including attacks.

Apart from dealing with threats, logs help us operate our websites and analyse their performance.

Website cookies

Website cookies may be used from time to time for investigative purposes and this may include Google Analytics or Microsoft Application Insights. If there is language selection or other preferences that need persisting then these will be stored in local storage or a cookie.

If and when we use analytics, the retention period for this analytics data is up to 26 months.

Website forms

Web forms are monitored for abuse.


Website forms

Web forms set out the process for which the entered data will be used and have individual consent tick boxes.


We have not made a practice of sending out newsletters for information or marketing purposes. As a result, we have not made any attempt to collect personal information for this purpose.

We will obtain consent for newsletters and similar should we use them as a means of marketing in the future.

What we collect

Customer information

If you contact us for any reason, that information you provide may be recorded and stored for an appropriate period.

We retain customer financial transactions for six years at least. We reserve the right to delete them after that time.

Data sharing

We only share your address data with the Royal Mail, couriers and other businesses as necessary for the conduct of the work you ask us to do or orders made.


You have many rights regarding personal data. Get in touch if you want something deleted or altered.